Effective Date: July 10, 2025

This Privacy Policy describes how dep-skin.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our site (for example, place an order or fill out a contact form), we may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment method details (processed securely via third-party payment providers)

  • IP address and device/browser information

  • Order history and support communication

We do not store full credit card details — payments are securely processed by trusted payment gateways (Visa, MasterCard, Apple Pay, Google Pay, Monobank, etc.).

2. How We Use Your Information

We use the data we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve and personalize your shopping experience

  • Prevent fraud or abuse

  • Comply with legal obligations (e.g. tax, invoices, etc.)

With your permission, we may also use your email to send occasional marketing emails or promotional offers (you can unsubscribe at any time).

3. Sharing of Information

We do not sell or rent your personal data.

However, we may share your data with trusted third parties who help us operate our business, including:

  • Delivery companies (e.g. Nova Poshta, Ukrposhta, international carriers)

  • Payment processors

  • IT and analytics tools (e.g. Google Analytics, Meta Pixel)

  • Legal or governmental authorities (only if legally required)

All third parties are required to handle your data responsibly and securely.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal and accounting requirements

  • Resolve disputes

You can request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data (where legally permitted)

  • Withdraw consent to marketing communications

To exercise any of these rights, contact us at support@dep-skin.com.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Offer relevant product recommendations or advertising

You can disable cookies in your browser settings, but some features of the site may stop working properly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

However, no internet transmission is 100% secure — we encourage you to use secure networks and protect your login credentials.

8. Children’s Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📩 Email: shop@dep-skin.com
🌐 Website: www.dep-skin.com